Who are we?

We are AquaSound, located on Habraken 2145, 5507 TE VELDHOVEN, Netherlands, Telephone number: +3140-2534205, email: info@aquasound.eu

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture (if you have selected one) is visible to the public in the context of your comment.

Contact forms

When you fill in a contact form on our website (such as our customer support form) the information you provide will not be stored on our website. One copy of the information you provided will be sent to the email address you have provided, another copy will be sent to our customer support email address. After your request has been handled by customer support, the information will be saved for a maximum of one year to facilitate any possible follow up requests. When our customer support team contacts you in relation to your request, you can always request for the immediate deletion of the information you have provided.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

This website uses Google Analytics to track user statistics. To ensure the privacy of our users your IP address is anonymized, this means that the last part of your IP address is not stored anywhere. Furthermore, the data and statistics collected on this website will not be shared with any third parties, including other Google projects.

Who we share your data with

We do not share your data unless legally obliged.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you purchase any products via our we-store we will store this information for a maximum of three years for the warranty you receive on these products. Service requests are stored for a maximum of one year to facilitate possible follow up requests.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

If you purchase products in our web-store the address you have provided will be provided to the parcel delivery service or postal service that will be delivering these products to you.